Maintenance Supervisor Position

2 months ago

Portsmouth, Portsmouth, United Kingdom Mountjoy Full time

Job Summary

Maintain a high level of professionalism and expertise as a Supervisor within Mountjoy's Building Maintenance team. This role involves overseeing the delivery of services to Portsmouth City Council's Housing and Corporate Assets contract, ensuring that all work is completed to a high standard and in accordance with company procedures.

Key Responsibilities

  • Monitor and supervise work delivered in the field by operatives and sub-contractors, ensuring that all work is completed to a high standard and in accordance with company procedures.
  • Manage, measure, and monitor operatives and subcontractors to ensure that they are following the correct processes and procedures, and that the quality of service and workmanship is of a high standard.
  • Ensure that operatives are using their vehicles safely, and that any accidents or damage are reported and addressed promptly.
  • Escalate any serious events or occurrences to the Lead Supervisor, and highlight key issues, trends or issues that could affect service delivery performance longer term if not addressed.
  • Be accountable for the jobs you manage, supporting the Operations Centre when pulled upon to deal with technical queries or general issues.
  • Scope and survey large works such as Task Orders, Quoted works, DFG's, Voids, and Kitchens, providing cost estimates in terms of time, materials, plant, programs of works, risk assessments, and method statements, compliant to CDM 2015.
  • Ensure that large works are supervised and monitored through to completion.
  • Recruit and induct operatives, ensuring they have a professional introduction to the company and contract, and that the probationary process is effectively managed and completed to a successful outcome for the company.
  • Understand each toolbox talk topic and deliver confidently yourself, ensuring that operatives attend when required.
  • Treat tenants with respect, demonstrating a courteous manner, and escalating if an issue cannot be resolved to the Lead Supervisor.
  • Reinforce the Health and Safety culture by ensuring that company practices and policies are being followed and adhered to by you and others in the field, undertaking documented observations, highlighting issues and trends as they occur.
  • Carry out employee investigations, ensuring they are completed in a professional and timely manner.
  • Carry out absence management procedures, undertaking return to work interviews, and performance reviews where required.
  • Carry out accident incident, and near miss investigations, ensuring these are completed in a professional and timely manner.
  • Provide escalation as part of an out of hours service, attending site where requested.

Requirements

  • Technical expertise, qualifications or apprenticeship in a trade skill.
  • IOSH Managing Safely.
  • Construction Skills Certificate Scheme Accreditation (Desirable).
  • Have a full, clean driving licence.
  • Technical building knowledge of working methods, practices, procedures, processes, regulations, and legislation.
  • Have knowledge of the materials and methods used in the construction and building maintenance industry.
  • 5 years' experience of working in a Building Maintenance environment.
  • 2 years' experience of working in Social Housing environment (preferred).
  • Exposure to a Maintenance Contract that has used the Systems Thinking Methodology and Principles to deliver the service (Desirable).

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