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Benefits Account Coordinator

1 month ago

Bristol, Bristol, United Kingdom Capio Recruitment Insurance Full time

Job Title: Client Service Specialist

Job Summary:

We are seeking a highly motivated and proactive Client Service Specialist to join our dynamic International Benefits team. As a Client Service Specialist, you will support an Account Manager and manage your own client portfolio, handling day-to-day tasks such as resolving invoice queries, managing client updates, and escalating issues to ensure top-notch service.

Key Responsibilities:

  • Support an Account Manager and manage your own client portfolio
  • Resolve invoice queries and manage client updates
  • Escalate issues to ensure top-notch service
  • Prepare reports and conduct market reviews
  • Collaborate with insurance partners

Requirements:

  • A willingness to learn about group healthcare policies, especially International PMI, Dental, and Travel schemes
  • Proficient in Microsoft Office, particularly Excel and Word
  • Client-focused with a commitment to high standards and delivering great service
  • Proactive in managing client portfolios, identifying risks and opportunities
  • Motivated to learn and grow in the corporate healthcare insurance field, with support for CII qualifications

What We Offer:

Our client is a thriving, forward-thinking insurance broker based in Bristol, within their Employee Benefits Team offering exceptional career growth opportunities and hands-on development in insurance broking. Join a company committed to your success, with annual salary reviews, a comprehensive benefits package, performance-based bonuses, and the option for hybrid working.