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Sales Stylist and Tailor

1 month ago

Reading, Reading, United Kingdom Levi Strauss & Co Full time

Job Description

As a Sales Stylist at Levi Strauss & Co., you will have the opportunity to work in an environment where change and ideas are celebrated. You will be the fundamental link between our products and customers by offering high-level customer service and assistance.

The Levi's Tailor Shop is a highly skilled professional station in stores, offering customers the unique opportunity to customize, personalize, and repair their Levi's. Building on the brand's craftsman heritage, our highly skilled Tailors offer everything from altering the length of your denim leg to personalizing an old, much-loved Levi's Trucker jacket with some patches or studs.

Key Responsibilities:

Sales Stylist:

  • Deliver the highest level of customer service through teamwork and living our brand values.
  • Offer an exceptional 1-2-1 customer service and ensure the customer comes first.
  • Support Store Management team in achieving individual and store sales targets.
  • Assist with deliveries and organization of stock room.
  • Be a brand ambassador.

Tailor:

  • Understand the needs and requirements of the customer, including customizing Levi's products on the shop floor or taking measurements for leg alterations in the changing rooms.
  • Support the shop floor team with sales and delivering exceptional customer service once tailoring duties are complete.
  • Deliver great customer service as well as scheduling and coordination of appointments.
  • Communicate well with other Tailors, Sales Stylists, and Store Management to guarantee smooth operations.

Requirements:

  • Possess a passion for the brand and living our values.
  • Be consumer-focused and able to offer great customer service.
  • Ideal previous retail experience.
  • Previous tailoring experience would also be desirable.
  • Confident in selling our products, approaching, and supporting customers.
  • Ability to sew and stitch to a high standard.
  • Creative and able to think outside the box.

As part of LS&Co., you will be entitled to some incredible benefits, a competitive rate of pay, and the opportunity to work for an iconic brand.

As well as working for a much-loved brand in a great working environment, you will also have the opportunity to develop the skills needed for your future career at Levi Strauss & Co. So if you're a lover of all things denim and think this role is for you, please submit your application today.