Logistics Operations Manager
3 weeks ago
About the Role
Kuehne+Nagel is seeking a dynamic and experienced Branch Manager to lead our Birmingham site. As the key contact for our local customer and employee experience, you will drive growth and satisfaction through strategic leadership and customer-centric initiatives.
Your Responsibilities
- Develop and execute local growth strategies to expand our market presence.
- Maintain a thorough understanding of the Birmingham logistics market and industry trends.
- Build and maintain relationships with key stakeholders, including customers and internal teams.
- Ensure high levels of customer service and satisfaction through effective team management.
- Drive employee experience on site, aligning with our Roadmap goals.
- Work closely with customers to meet their needs and support their growth.
- Utilize your 5+ years of experience in customer service and stakeholder management to drive growth and success.
Your Skills and Experience
- Proven experience in logistics, with a background in both sea and air logistics being beneficial.
- 3-4 years of management experience, with a strong track record of leading large teams.
- Excellent communication and stakeholder management skills.
- Strong understanding of the logistics market in Birmingham and surrounding areas.
- Ability to host and lead effective townhall meetings.
- Experience in customer service or sales is highly desirable.
Why Kuehne+Nagel?
We offer a competitive salary and performance-based bonuses, along with comprehensive health, dental, and vision insurance. You'll have opportunities for professional development and career advancement, as well as a generous paid time off and holiday schedule. Additionally, you'll be part of a supportive and dynamic work environment, with employee discounts on company services and products.
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