Senior Telecommunications Specialist

3 weeks ago


Wokingham, Wokingham, United Kingdom M Group Services Limited TA Magdalene Limited Full time
We are seeking an experienced Senior Telecommunications Specialist to join our NOC team in Wokingham. As a key member of our operations team, you will be responsible for managing the strategic network and ensuring seamless service handover. With a strong focus on customer satisfaction, you will provide professional expertise and deliver exceptional results.

The estimated salary for this role is £50,000 - £65,000 per annum, depending on experience.

About Us
M Group Services Limited T/A Magdalene Limited is a leading telecom services supplier offering end-to-end solutions across the UK and Ireland. We provide specialist services to clients in various sectors, including fixed, mobile, and utilities infrastructure networks. Our comprehensive services include acquisition, design, construct, rigging, first-line maintenance, managed services, capital project delivery, network outsourcing, smart metering, and satellite solutions.

Key Responsibilities
* Provide professional expertise in managing the strategic network and ensuring seamless service handover
* Deliver exceptional results and meet operational targets
* Build and maintain trusted relationships with key customer stakeholders
* Participate in the continuous business improvement programme

Required Skills and Qualifications
* Strong understanding of telecommunications systems and technologies
* Excellent customer relationship skills
* Ability to work under pressure and to fixed deadlines
* Good knowledge of SLAs and reporting
* Experience in working in a fast-paced environment

Benefits
* 25 days annual leave plus bank holidays
* 4% matched pension scheme
* 2 x salary life assurance
* Access to staff discount portal
* Health Cash Plan
* Cycle to Work scheme
* Employee assistance programme
* Recruitment referral scheme
* Payroll giving
* Enhanced Family Leave

Inclusiveness
We welcome applications from individuals who consider themselves as having a disability or long-term health condition. Please let us know if there are any reasonable adjustments we can make to aid your application and recruitment process.

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