Frontline Customer Advocate
3 weeks ago
Castlereagh, United Kingdom
beBee Professionals
Full time
£22,000 - £28,000
beBee Professionals seeks a highly dedicated and organized Support Team Representative to provide exceptional customer service and support to our clients. This is an exciting opportunity for individuals who are passionate about delivering outstanding results and want to work in a fast-paced environment.
Key Accountabilities:
- Handle customer inquiries via phone, email, and chat platforms, providing accurate and timely responses.
- Assist customers with product and service information, addressing their needs and concerns.
- Collaborate with internal teams to resolve customer issues and ensure seamless customer satisfaction.
Requirements:
- Previous experience in a customer service role is preferred.
- Strong communication and problem-solving skills.
- Ability to work under pressure and meet deadlines.
- Proficiency in MS Office and CRM software.
Annual Salary: £20,500 - £23,000 (dependent on experience).
We offer a supportive work environment and opportunities for career growth and development, helping our employees achieve their full potential.