Luxury Spa Experience Ambassador

1 week ago


Luton, Luton, United Kingdom Center Parcs Full time

Aqua Sana is an award-winning spa, renowned for its unique blend of experiences, products and treatments. Each spa location boasts a minimum of 15 specially designed rooms to explore.

As a Luxury Spa Experience Ambassador, you will play a key role in providing exceptional customer service and ensuring a seamless guest experience.

You will work closely with the Aqua Sana team to maintain the highest standards of professionalism and hospitality, delivering a world-class experience that exceeds guest expectations.

Responsibilities include:

  • Greeting guests warmly and ensuring their requests are handled efficiently
  • Collaborating with the Aqua Sana team to maintain a high level of service and quality
  • Regularly inspecting the spa and surrounding areas to ensure they meet the required standards
  • Providing product seminars and demonstrations as needed

HOURS OF WORK:

You will be contracted to work 60 hours over a 4-week period on a flexible basis. This may involve working varied days and hours each week, but you can expect to receive at least your contracted hours each period.

Your working hours will include public holidays and bank holidays, as well as periods during Christmas and New Year.

ESSENTIAL REQUIREMENTS:

  • Excellent verbal communication skills
  • Strong organisational skills and attention to detail
  • Ability to proactively identify and resolve issues
  • Previous experience in a similar role or within the beauty industry
  • Customer service experience
  • Ability to build relationships at all levels
  • Friendly, approachable and warm manner towards guests and colleagues
  • Excellent time management skills and ability to use initiative and teamwork

ABOUT THE ROLE:

Center Parcs is committed to providing a rewarding and supportive work environment. As a Luxury Spa Experience Ambassador, you will have access to a range of benefits, including:

  • Colleague Bonus Scheme
  • Pension Scheme with Life Assurance
  • Colleague Recognition and Reward Scheme
  • Free use of leisure facilities
  • Discounted Center Parcs breaks
  • 20% discount in our restaurants and retail outlets
  • Access to Perks at Work Portal
  • Employee Assistance Program

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