Store Operations Manager

2 days ago


Burnley, Lancashire, United Kingdom The Entertainer Full time
Job Overview
The Entertainer, the UK's largest independent toy retailer, is seeking an exceptional Store Operations Manager to join our team in Burnley. As a vital member of our management team, you will be responsible for supporting the Store Manager in delivering exceptional customer service and driving sales growth. This role requires strong leadership skills, excellent communication abilities, and a passion for retail.

About the Role
We are looking for a highly motivated and experienced individual to lead our store operations in Burnley. The successful candidate will have a proven track record in managing teams, implementing operational changes, and achieving sales targets. A competitive salary of £27,800 per annum, plus an annual bonus scheme, is on offer for this exciting opportunity. With flexible access to pay and a range of benefits, including retail trust benefits and enhanced maternity/paternity pay, we ensure that our employees feel valued and supported. Additionally, as a cycle-to-work scheme participant, you will enjoy discounts on high-street brands and leisure activities. The ideal candidate will be tech-savvy, with experience in managing concession spaces within Tesco, M&S, or Matalan stores. If you are a dynamic leader with a passion for retail, we encourage you to apply for this challenging and rewarding role.

Key Responsibilities
- Collaborate with the store team to deliver exceptional customer service and achieve sales targets
- Assist the Store Manager in acting as a brand ambassador for our Tesco partners
- Implement and execute promotional changes while maintaining excellent merchandising standards on the shop floor
- Develop and coach the team to drive sales growth and improve customer engagement
- Build external relationships to effectively market the store and drive sales growth

Requirements
- Proven experience in managing teams and leading operational change
- Excellent communication and leadership skills
- Ability to work under pressure and meet deadlines
- Tech-savvy with experience in managing concession spaces within Tesco, M&S, or Matalan stores
- Strong commercial acumen and ability to drive sales growth

What We Offer
- Competitive salary of £27,800 per annum
- Annual bonus scheme
- Flexible access to pay via MyView PayNow
- Retail Trust benefits, including Virtual GP access
- Enhanced maternity and paternity pay
- Cycle-to-work scheme participation, offering discounts on high-street brands and leisure activities

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