Nielsen Book Research Account Manager

4 weeks ago

Woking, Surrey, United Kingdom BookBrunch Limited Full time
Nielsen Book Research: Analytic Publisher Account Manager

A key opportunity for a proactive, detail-oriented and analytical individual to join a team of experienced account managers providing day-to-day support for clients in the publishing industry.

The role is based in the UK, with current homeworking arrangements in place in line with government guidelines. A phased return to the office will be implemented and once guidelines allow there will be regular travel to train and present to clients (mainly London).

Full time

The successful candidate will be responsible for ensuring clients derive the maximum value and understanding from Nielsen Book Research data, products and services. This will involve client development and revenue delivery, as well as understanding and interpreting customer requirements. Project and consultation work for clients and the industry as a whole requires a strong grasp of data analysis and interpretation, and while much training will be given, applicants are required to have a solid understanding of spreadsheet software.

This role would be perfect for someone with great communication and analysis skills who is interested in the publishing and/or market research industries.

Key Responsibilities

  1. To develop and maintain a satisfied client base by devising and delivering effective methods for servicing named accounts to agreed levels, maintaining high levels of satisfaction in services provided, data quality and accuracy and training needs.
  2. To renew client contracts, and prepare the way for and negotiate subscription rates and the sales of further data sets.
  3. To develop an understanding of all Nielsen Book products and the benefits they offer to our clients.
  4. To contribute to the overall expertise and betterment of the team and the business through considered application of knowledge.

Required Skills:

  1. Strong analytical mind and excellent numerical skills.
  2. Sound commercial judgement.
  3. Personal drive and motivation.
  4. Excellent interpersonal and communication skills including an engaging presentation style.
  5. Strong account management skills.
  6. Strong attention to detail.
  7. A strong critical thinker.
  8. To be an enthusiastic team player, capable of working proactively.
  9. To be results-oriented and able to work to tight deadlines.
  10. An interest in the publishing industry.

Nielsen Book provides the publishing industry with an unparalleled view of the book market, looking at print book trends, changes in digital book consumption and consumer purchasing behaviour.

Nielsen is a world-leader in market research and studies consumers in more than 100 countries to give businesses the most complete view of trends and habits worldwide.

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