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Performance Manager

2 months ago

Oxford, Oxfordshire, United Kingdom Thames Water Full time
About the Role

We are seeking an experienced Performance Manager to join our Thames Valley North Operations Team in Wastewater. As a key member of our team, you will be responsible for leading and developing a team of multi-skilled Thermal Hydrolysis Process (THP) Technicians.

Key Responsibilities
  • Health and Safety: Lead the Health & Safety culture of the team, driving and creating an environment where good practices are a way of everyday life and total compliance is adhered to.
  • Process Management: Ensure the site achieves and maintains its required plant availability and reliability to meet quality targets set by our regulator.
  • Performance Management: Drive the team to achieve optimal performance in terms of work management, responsible for developing the team and introducing new skills and Health & Safety awareness.
  • Financial Management: Own and manage the budgetary and financial activities of the team, driving efficiencies into the overall operational budget.
  • Customer & Stakeholder Management: Ensure exceptional service to our customers with early personal interventions as required.
Requirements
  • An experienced people-manager with a proven track record of engaging & developing teams; ideally with site-based industrial or municipal process teams.
  • Ability to lead and achieve results in a difficult environment with a strong focus on, and good working knowledge of, health and safety.
  • Experience in managing an operational budget with a structured and proactive approach.
  • A good communicator and competent in using IT equipment/systems and able to interpret complex Excel spreadsheets.
  • Due to the nature of this role, a full valid driving licence is needed.
  • Qualifications should include an engineering HNC/HND or equivalent.
  • BOAS and/or WAMITAB qualifications will be beneficial, but training will be given to the right candidate.
What We Offer
  • Competitive salary paying between £39,000-£45,000 per annum, depending on your level of experience.
  • Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays).
  • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
  • Personal Medical Assessments – Open to all once a year.
  • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.