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Audio Visual Systems Technician

3 weeks ago

Watford, Hertfordshire, United Kingdom AVI-SPL Full time
Job Description:

We are seeking a highly skilled Senior AV Installation Specialist to join our team in Watford. As an onsite AV support expert, you will be responsible for providing diagnostic troubleshooting and problem resolution for all possible system failures.

The ideal candidate will have experience providing support to senior and C-level staff in a similar role, with excellent communication and interpersonal skills both verbal and written. You will also possess technical skills around video conferencing, hybrid work technologies, digital signage, and general AV and collaboration technologies.

As a self-starter, you will be able to work independently and ensure to meet deadlines, while maintaining accurate inventory on all AV/UC systems including spares as required.

Key Responsibilities:

  • Provide direct assistance to end users in the operation of the AV/UC systems.
  • Perform preventive maintenance checks & services on AV/UC systems.
  • Perform maintenance support on all AV/UC systems including basic troubleshooting and system fault isolation.
  • Provide setup and operational support for events.
  • Perform administrative tasks as required.
  • Work a flexible schedule as required by the Customer.
  • Perform service troubleshooting and maintenance support on AV/UC systems.
  • Set up and monitor video calls as needed.
  • Ensure compliance with all Customer safety and procedural guidelines.
  • Track all maintenance activity from start to finish with proper documentation as required.
  • Coordinate RMA processing and parts procurement as needed.

Benefits:

  • An estimated salary of £45,000 - £55,000 per annum.
  • A dynamic company culture that values employee growth and development.
  • A comprehensive benefits package, including private healthcare, mental health support, and access to employee assistance programs.
  • A generous referral scheme and cycle-to-work scheme.
  • Ongoing learning and development opportunities through AVIXA membership and online resources.