Highways Communications Team Scheduler and Supervisor

4 weeks ago


Surrey, United Kingdom Ringway Full time

Ringway, a leading highways maintenance company, is seeking a skilled professional to oversee the planning and scheduling of Advanced Warning Sign (AWS) delivery and collection services across Surrey Highways.

As a Highways Communications Team Scheduler and Supervisor, you will be responsible for ensuring all operations are conducted efficiently, in line with company policy, and with a focus on delivering excellent customer satisfaction and compliance with safety standards.

Key Responsibilities:

  • Plan and supervise AWS delivery and collection services across Surrey Highways.
  • Ensure all work meets the contractual obligations agreed with Surrey County Council.
  • Lead, train, and support your operational team, ensuring their competence and safety in carrying out duties.
  • Maintain client relations by addressing queries, resolving issues, and updating on progress.
  • Manage stock levels for signs and printer accessories.
  • Organise and conduct training for staff, ensuring adherence to safety protocols and operational procedures.
  • Generate reports, maintain accurate records, and manage project timelines effectively.

Key Requirements:

  • Valid UK driving licence.
  • At least 1 year of experience in a supervisory role.
  • Proficiency in Microsoft Office (Word, Excel, Project, TEAMS).
  • Strong organisational skills, attention to detail, and the ability to manage multiple tasks.
  • Experience with planning, supervision, and understanding of traffic management (Chapter 8).
  • SSSTS certification (preferred).
  • Excellent communication and interpersonal skills.

Measures of Success:

  • Meeting performance targets related to service delivery.
  • Ensuring timely completion of AWS delivery and collection jobs.
  • Maintaining positive client feedback and meeting service-level standards.

What We Offer:

  • A dynamic and supportive team environment.
  • Opportunities for training and development.
  • The chance to work on high-impact projects with room for career growth.


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