Regional Payroll/Benefits Coordinator
1 month ago
Job Overview
The Payroll and Benefits Support Specialist plays a pivotal role in managing payroll operations and benefit support activities. This role ensures accurate and efficient payroll processing, in line with regulatory requirements and company policies. Responsibilities include monthly payroll processing, employee inquiry management, employee change management, and reporting. The position works closely with the UK HR team, payroll providers, and other stakeholders to deliver seamless payroll and benefit support.
Key Responsibilities
- Collaborate with the UK HR, benefits, and payroll teams to determine and implement optimal payroll cadences and pay periods.
- Compile and upload monthly payroll bulk files, including hours worked, absences, bonuses, etc. Upload supporting documents for payroll processing, such as new joiner P45s and SSP notes. Address queries related to payroll file completion and ensure the accuracy of payroll submissions. Conduct pre-commit reviews, audits, and obtain necessary approvals before final payroll commits.
- Serve as the first point of contact for payroll-related inquiries from employees, ensuring timely and accurate responses.
- Identify and collaborate with payroll analyst to resolve system configuration errors across various platforms. Manage timeclock setups for new stores and update systems with new joiner information, leave types, and annual leave balances.
- Ensure compliance with HMRC and DWP requirements, including the processing of relevant letters and payments.
- Request access and manage to completion.
- Additional Responsibilities: Reset passwords for payslip access as needed. Alert Alo Payroll Analyst on new account configurations requirements and updates. File and maintain payroll reports. Assist in the annual preparation of P11Ds and PSAs. Process wire transfer requests and address any questions or errors during monthly audits with Accounts Payable.
Requirements
- Proven experience in payroll processing and benefit support roles.
- Familiarity with payroll software and HR information systems.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively with cross-functional teams.
- Knowledge of UK payroll regulations and compliance requirements.
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