Hotel Operations Manager

2 weeks ago


High Wycombe, Buckinghamshire, United Kingdom Corecruitment Full time

About the Role

We are seeking a highly skilled and experienced Duty Manager to join our team at Corecruitment. As a Duty Manager, you will be responsible for monitoring and supporting the front desk team, ensuring that all guests receive a high level of service and that the hotel runs smoothly.

Key Responsibilities

  • Monitor and support the front desk team to ensure excellent customer service
  • Stay up-to-date with hotel operations and be aware of any issues that may arise
  • Act as a host and provide a warm welcome to guests
  • Report to the Rooms Director and contribute to the overall success of the hotel
  • Train and develop a passionate and dedicated team

Requirements

  • Previous experience in luxury hotels, preferably in a similar role
  • Excellent communication and interpersonal skills
  • Fluent in English, both written and spoken
  • A natural team leader with a passion for delivering exceptional results
  • Experience with Opera and MARSHA systems

What We Offer

  • A competitive salary and service charge
  • Discounted rates throughout the group
  • Training and development opportunities to help you grow in your career
  • On-site parking and a supportive work environment

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