Senior Account Manager

1 month ago


London, Greater London, United Kingdom Membership Bespoke Full time
Job Description

Senior Account Manager

Membership Development Executive

Commercial Relationship Manager

Basic Salary £40,000-£44,000 dependant on experience with excellent benefits including 30 Days Holiday, Pension, PMI, Healthcare, Gym Subsidy, Income Protection, Social Activities, Training & CPD

Permanent Role, Full Time

Our client a leading, reputable and well-regarded Financial Services Membership Body is currently recruiting a Senior Account Manager.

The Role of Senior Account Manager

This is an exciting and vital role within the associate membership team of the Membership and Strategic Partnerships team at UK Finance – Representing 300 full member firms from a variety of sectors.

This role will support the Associate Membership team and activities, whilst relationship managing a designated cohort of Associate Member accounts. Working in a collaborative team environment, you will manage a cohort of member accounts by building relationships and raising commercial opportunities.

Duties and Responsibilities

  1. Through relationship building and regular engagement with a portfolio of existing associate members, implement the UK Finance membership proposition to achieve high levels of member retention and engagement that align to business and commercial objectives.
  2. In collaboration with the Associate Membership team, further develop the account management strategy to fulfil existing members' needs, seek to broaden the scope of the relationship, engagement activities and number of contacts.
  3. Support the associate membership team, helping to showcase return on investment for our associate members by utilising skills such as engagement analysis, monitoring and recording data and statistics.
  4. Support the team with Associate Member events and briefing sessions.
  5. Assist with sponsor liaison (in the run-up to and at events) and support sponsor logistics.
  6. Coordinate Associate Member meet and greets (logistics).
  7. Become a CRM 'Champion' within the wider team, recording and supporting your associate member account engagement.
  8. Act as a support for the wider team as needed and work on key projects/activities or provide cover for others across the team.

Person Specification

  1. Experience within a fast-paced membership &/ or commercial environment.
  2. Experience of Microsoft Teams is preferable but not essential.
  3. Proficient in Microsoft Office packages such as Teams, Word, Excel and PowerPoint.


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