Hospitality Experience Manager
4 weeks ago
About the Role:
TOCA Social is looking for a skilled Hospitality Experience Manager to join our team. As a key member of our team, you will be responsible for delivering exceptional customer experiences that exceed our guests' expectations.
Key Responsibilities:
- Lead by example and set the standard for customer service excellence
- Manage and develop a high-performing team to ensure seamless delivery of our guests' experiences
- Collaborate with cross-functional teams to drive business growth and improve operational efficiency
- Stay up-to-date with industry trends and best practices to continuously improve our services
Requirements:
- 3+ years of experience in hospitality or a related field
- Proven track record of delivering exceptional customer experiences
- Strong leadership and team management skills
- Excellent communication and problem-solving skills
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
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