Customer Service Representative

2 weeks ago


Dumfries, Dumfries and Galloway, United Kingdom ENGINEERINGUK Full time

About the Role

We are looking for a skilled and friendly individual to join our team as a Customer Care Colleague. As a key member of our retail team, you will be responsible for providing excellent customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.

Key Responsibilities:

  • Deliver exceptional customer service, responding to customer queries and resolving issues promptly and professionally.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Maintain a high level of product knowledge and stay up-to-date with new releases and promotions.
  • Contribute to visual merchandising and store displays to create an engaging shopping environment.
  • Participate in regular team meetings and training sessions to develop skills and knowledge.

What We Offer:

  • A competitive hourly rate and opportunities for career progression.
  • A comprehensive training program to develop your skills and knowledge.
  • A fun and supportive team environment with opportunities to work with a diverse range of customers and colleagues.
  • A range of employee benefits, including discounts on Tesco products and services.
  • The opportunity to work in a dynamic and fast-paced retail environment.

About Us:

Tesco is a leading retail company dedicated to providing excellent customer service and creating a positive shopping experience for our customers. We are committed to diversity, equity, and inclusion and strive to create a workplace culture that is inclusive and respectful of all employees.



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