Mechanical Administrator Position in Chatham
4 weeks ago
Key Responsibilities:
Logging customer calls and job requests via telephone and portal
Maintaining and updating simPRO system
Liaising with Engineers, Contract team, Subcontractors and Customers on job status
Managing fluctuating workloads in Shared Outlook mailbox
Promptly investigating customer queries and providing feedback
Monitoring and managing outstanding job sheets and producing backlog reports to ensure the CAFM system is up to date at all times
Closing PPM jobs
Raising supplier and sub-contractor purchase orders
General Administration duties
Ideal Requirements:
Experience of working on a Helpdesk in an FM / Facilities environment
Proficient with MS Office and experience with simPRO would be advantageous although full training is given
Excellent Customer Service and communication skills (Verbal and Written English essential)
Ability to prioritise multi task whilst working under pressure
Flexible Team player approach with a 'Can do' attitude at all times
What We Offer:
25K
24 days holiday + bank
Pension
Healthcare scheme after qualification period
If you are a motivated and experienced M&E Administrator looking for a new challenge, please apply with your up to date CV.
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