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Restaurant Operations Manager

4 weeks ago

Dorchester, Dorset, United Kingdom Zizzi Full time
Assistant Manager - UK - Dorchester

Are you passionate about delivering exceptional customer experiences and leading a high-performing team?

We're seeking an experienced Assistant Manager to join our Zizzi team in Dorchester. As a key member of our management team, you'll play a vital role in driving business growth, developing our team members, and ensuring our customers receive an outstanding dining experience.

Key Responsibilities:

  • Assist the General Manager in organizing, planning, and running the business, ensuring seamless day-to-day operations.
  • Lead by example, demonstrating a passion for delivering exceptional customer service and a commitment to our Zizzi values.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase team engagement.
  • Collaborate with the General Manager to monitor business performance, identify areas for improvement, and implement changes to drive success.
  • Maintain a clean, safe, and welcoming environment, ensuring our restaurant meets the highest standards of quality and presentation.

What We Offer:

  • A competitive salary, plus tronc and benefits.
  • Opportunities for career development and progression.
  • A fun, dynamic work environment with a passionate team.
  • Discounts on food and drink, plus access to our Employee Assistance Programme.
  • A generous tronc system and Wagestream.

About Zizzi:

We're a family-run business that's passionate about delivering exceptional customer experiences and creating a welcoming atmosphere for our guests. Our Zizzi values - Growth, Individuality, Drive, Togetherness, and Fun - guide everything we do, and we're committed to making a positive impact in our communities.

Join us on our journey and become part of a dynamic team that's dedicated to excellence and customer satisfaction.