Team Lead

4 days ago


Plymouth, United Kingdom Jolyon Marshall Limited Full time

**Job Summary:**

As a Team Lead - Retail Operations, you will play a key role in driving sales growth and delivering exceptional customer service at our Drakes Circus Shopping Centre store. This is an exciting opportunity to join Jolyon Marshall Limited, a multi-awarded Family Retail Jeweller with a strong reputation for excellence.

We are seeking an experienced retail professional who can lead by example and inspire their team to achieve outstanding results. The ideal candidate will have a proven track record of managing sales teams, implementing best practices, and driving business growth.

About the Role:

  • Lead and motivate a high-performing sales team to achieve sales targets and deliver excellent customer service
  • Develop and implement effective sales strategies to drive business growth and increase market share
  • Manage inventory levels, maintain visual merchandising standards, and ensure compliance with company policies and procedures
  • Collaborate with the Store Manager to set goals, develop action plans, and monitor progress
  • Maintain a safe and healthy work environment, adhering to all relevant health and safety regulations

About You:

  • At least 2 years' experience in a similar retail leadership role
  • Proven track record of sales growth and team management
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike
  • Excellent problem-solving and decision-making skills, with the ability to adapt to changing circumstances
  • Ability to work independently and as part of a team, with a focus on achieving shared goals and objectives

What We Offer:

  • A competitive salary of £45,000 per annum
  • A discretionary bonus scheme, providing opportunities to earn up to 15% of annual salary
  • Access to a comprehensive benefits package, including pension, life insurance, and holiday entitlement
  • Ongoing training and development opportunities, helping you to grow and succeed in your career
  • The chance to work with a dynamic and forward-thinking company, committed to excellence and innovation

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