Team Lead
4 days ago
**Job Summary:**
As a Team Lead - Retail Operations, you will play a key role in driving sales growth and delivering exceptional customer service at our Drakes Circus Shopping Centre store. This is an exciting opportunity to join Jolyon Marshall Limited, a multi-awarded Family Retail Jeweller with a strong reputation for excellence.
We are seeking an experienced retail professional who can lead by example and inspire their team to achieve outstanding results. The ideal candidate will have a proven track record of managing sales teams, implementing best practices, and driving business growth.
About the Role:
- Lead and motivate a high-performing sales team to achieve sales targets and deliver excellent customer service
- Develop and implement effective sales strategies to drive business growth and increase market share
- Manage inventory levels, maintain visual merchandising standards, and ensure compliance with company policies and procedures
- Collaborate with the Store Manager to set goals, develop action plans, and monitor progress
- Maintain a safe and healthy work environment, adhering to all relevant health and safety regulations
About You:
- At least 2 years' experience in a similar retail leadership role
- Proven track record of sales growth and team management
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike
- Excellent problem-solving and decision-making skills, with the ability to adapt to changing circumstances
- Ability to work independently and as part of a team, with a focus on achieving shared goals and objectives
What We Offer:
- A competitive salary of £45,000 per annum
- A discretionary bonus scheme, providing opportunities to earn up to 15% of annual salary
- Access to a comprehensive benefits package, including pension, life insurance, and holiday entitlement
- Ongoing training and development opportunities, helping you to grow and succeed in your career
- The chance to work with a dynamic and forward-thinking company, committed to excellence and innovation
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