Car Estimation Expert

23 hours ago


Warrington, Warrington, United Kingdom Solus Accident Repair Centres Full time
Key Responsibilities
  • Carry out computerised estimates using Audatex.
  • Communicate with customers to provide repair information and an indication of completion time.
  • Compile all relevant information and complete supporting documentation.
  • Record all estimate / repair information on the Advance system.
  • Monitor progress of the vehicle through the repair process.
  • Negotiate estimates with the Aviva Engineer when required.
  • Discuss claim related issues with the Aviva Engineers.
  • Identify opportunities for non-insurance related repairs.
Requirements
  • Proven experience or knowledge of working in the automotive repair industry.
  • ATA Accredited - Required.
  • AQP qualification.
  • Customer service skills - experience of delivering high quality service to customers.
  • Planning and organisational skills.
  • Flexibility and adaptability managing workflow across a number of departments/specialisms.
What We Offer
  • A competitive salary of £35,000 - £45,000 per annum depending on experience.
  • Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family.
  • A comprehensive benefits package including employer matched pension contributions.
  • Discounts on Aviva products and services.
  • Savings and benefits schemes.
  • Discounts and schemes for electric vehicle purchase for all employees.

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