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Christmas Sales Assistant

2 months ago

London, Greater London, United Kingdom Selfridges Full time
Role Overview

We are seeking a highly skilled and motivated Sales Assistant to join our team at Selfridges. As a Sales Assistant, you will play a key role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Provide outstanding customer service, building rapport and sharing product knowledge to create a memorable shopping experience.
  • Work collaboratively with the sales team to achieve sales targets and maintain high retail standards.
  • Manage and maintain stock levels, including unpacking deliveries, completing audits, and maintaining the stock room.
  • Adapt to changing business needs, taking ownership of tasks and responsibilities as required.
  • Develop and maintain excellent product knowledge, staying up-to-date with the latest trends and competitor activity.
  • Use problem-solving skills to resolve customer issues and provide additional services where appropriate.
Requirements
  • Excellent communication and interpersonal skills, with the ability to engage with customers of all ages and backgrounds.
  • Strong product knowledge and a passion for delivering exceptional customer service.
  • Ability to work flexibly, including weekends and peak periods.
  • Proactive and adaptable, with a willingness to take ownership of tasks and responsibilities.
  • Ability to work as part of a team, supporting colleagues to achieve sales targets and maintain high retail standards.