Lead Catastrophic Liability Claims Specialist

3 weeks ago


Manchester, United Kingdom IPS Group Full time

Job Overview:

Ips Group is a leading insurance company seeking an experienced claims handler to join their Manchester team.

The successful candidate will be responsible for managing a varied caseload of catastrophic liability claims, working closely with the claims team to ensure timely and fair resolutions.

Key Responsibilities:

  • To handle a caseload of complex catastrophic liability claims from initial notification through to final settlement.
  • To investigate and assess claims, gathering evidence and interviewing witnesses as necessary.
  • To negotiate settlements with claimants and third-party representatives, ensuring compliance with company guidelines and regulatory requirements.
  • To maintain accurate records of all claims activity, including correspondence, meetings, and telephone calls.
  • To contribute to the development of new procedures and processes to improve claims handling efficiency and effectiveness.

Requirements:

  • Minimum 2 years experience in claims handling, preferably in a senior role.
  • Strong analytical and problem-solving skills, with ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills, with ability to build rapport with claimants, colleagues, and other stakeholders.
  • Ability to work under pressure, prioritizing tasks and meeting deadlines in a fast-paced environment.

What We Offer:

  • A competitive salary of £55,000 - £65,000 per annum, depending on experience.
  • A hybrid working arrangement, with 3 days spent in the office in Manchester.
  • Ongoing training and professional development opportunities to enhance your skills and career progression.
  • A collaborative and supportive team environment, with regular feedback and coaching.

About Ips Group:

Ips Group is a dynamic and innovative insurance company, committed to providing excellent customer service and delivering exceptional results. Our team is passionate about making a difference, and we're looking for like-minded individuals to join us on our journey. If you're motivated, enthusiastic, and dedicated to excellence, we'd love to hear from you



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