Product Quality Assurance Specialist

2 weeks ago

London, Greater London, United Kingdom ASOS Full time

**About Us**

We're ASOS, a global fashion brand that combines cutting-edge technology with our passion for style. Our mission is to empower our employees to bring out the best in themselves and deliver exceptional products to our customers.

The Technical team at ASOS focuses on achieving top-notch product quality that not only looks great but fits perfectly and offers excellent value for money. To be part of this team, you'll need a strong desire to improve quality and fit, as well as the ability to work collaboratively with diverse teams, build relationships at business and supplier levels, and think on your feet in a fast-paced environment.

What You'll Be Doing
  • You'll work closely with Buying, Merchandising, Design, Digital, Fabric, and our supply base to leverage your expertise in various fitting and manufacturing processes and costings.
  • You'll take ownership of the fit and sealing process, embedding virtual fitting on Optitex as the new norm, and ensuring that suppliers and buyers are fully engaged in the Optitex fit process.
  • You'll ensure technologists stay up-to-date with Optitex software upgrades and take ownership of the virtual fit process.
  • You'll risk assess product quality standards and production issues, including safety, wearer trials, performance, minimum make standards, and potential production issues.
  • You'll use lessons learned, benchmarking through comparative shopping, working collaboratively with digital teams, Fabric, and suppliers to maintain ASOS Quality Standards.
  • You'll analyze quality issues and customer returns within your department, putting corrective action plans and workable timeframes in place.
  • You'll ensure that Technical data on the supplier Extranet is up-to-date and accurate.
  • You'll support Offshore ASOS QC auditors regarding technical queries to ensure shipments aren't delayed due to incorrect technical packs provided with the Gold Seal.
  • You'll respond to Customer complaints and queries.
  • You'll stay up-to-date with industry innovations, networking internally and externally to identify opportunities.
About the Role

This is a highly collaborative role where you'll work closely with various teams to achieve our goals. As a Product Quality Assurance Specialist, you'll have the opportunity to get involved in cross-departmental projects and contribute to maintaining high standards of quality and fit within your department(s).

**Why Join Us?**

  • We offer a competitive salary of approximately £50,000 - £60,000 per year, depending on location and experience.
  • We provide a bonus scheme and pension matching to support your financial growth.
  • We offer life insurance, free private medical care, cycle-to-work schemes, and more.
  • We have a bespoke flexible benefits scheme tailored to your needs.
  • We offer best-in-class learning and development schemes, career development programs, and opportunities for growth.
  • We provide 25 days of holiday plus a celebration day and access to a modern onsite gym, personal training, and wellness rooms.
  • We offer huge staff discounts and sample sales.

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