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Customer Experience Team Member
2 months ago
Unlock Your Potential with Unite Students
We are seeking a talented and caring individual to join our Customer Experience Team as a Customer Experience Team Member. As a key member of our team, you will be responsible for providing a warm and welcoming front of house reception service to our students.
About the Role
- Provide exceptional customer service to our students, responding to their queries and concerns in a timely and professional manner.
- Conduct flat viewings and inspections, showcasing our properties to potential students and ensuring they have a positive experience.
- Plan and deliver events and activities that enhance the student experience, fostering a sense of community and belonging.
What We're Looking For
- A friendly and approachable individual with excellent communication skills, able to build rapport with students from diverse backgrounds.
- A proactive and organized person, able to manage multiple tasks and priorities in a fast-paced environment.
- A team player who is passionate about delivering exceptional customer service and making a positive impact on our students' lives.
What You'll Get in Return
- A competitive salary and benefits package, including a bonus scheme and opportunities for career development.
- A dynamic and supportive work environment, with a focus on employee well-being and work-life balance.
- The chance to make a real difference in the lives of our students, shaping their university experience and helping them achieve their goals.
