Airport Team Member

6 days ago


Manchester, United Kingdom Pasta Evangelists Full time

Company Overview:

Pasta Evangelists is a dynamic and fast-paced company operating at Manchester Airport, delivering exceptional customer service and maintaining high standards of cleanliness and hygiene.

About the Role:

We are seeking a motivated and enthusiastic Customer Service Representative to join our team. As a key member, you will play a vital part in delivering exceptional customer service, maintaining high standards of cleanliness and hygiene, and contributing to the overall success of our site.

Key Responsibilities:

  • Customer Service: Provide friendly and attentive service to customers, respond to menu inquiries, take orders accurately, and ensure prompt delivery of food and beverages.
  • Cleaning and Hygiene: Maintain cleanliness and hygiene standards throughout the site, including food preparation areas, equipment, and waste disposal.
  • Inventory Management: Assist with restocking products, monitoring expiration dates, and communicating inventory needs to supervisors.
  • Transaction Processing: Process transactions accurately using POS systems, handle cash and credit card payments, and maintain accountability for cash drawers.
  • Teamwork: Collaborate with other team members to ensure smooth operations, assist during busy periods, communicate effectively, and support a positive team environment.

Requirements:

  • Friendly Demeanour: Enjoy interacting with customers and provide excellent customer service.
  • Criminal Record Check: Able to undertake a criminal record check.
  • Team Orientation: Willing to support colleagues to achieve common goals.
  • Flexibility: Adapt to changing priorities and tasks as needed, with flexibility in hours, including airport shifts that can start as early as 3am.
  • Prioritising Tasks: Excellent attention to detail, including food preparation, cleanliness, and transaction accuracy.
  • Basic Maths Skills: Necessary for processing transactions, handling cash, and reconciling sales.
  • Food Safety Understanding: Committed to following proper procedures to maintain a safe food environment.

What We Offer:

  • Competitive Salary: £12.00 per hour.
  • Diverse Team: Fast-moving and dynamic team environment.
  • Perks and Benefits: Duty-free discounts (excluding alcohol and cigarettes), regular team socials and pasta tastings, free Pasta Evangelists products, referral bonus scheme, cycle to work scheme, and 28 days of paid annual leave (bank holidays inclusive).

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