Workshop Supervisor

4 weeks ago

London, Greater London, United Kingdom Pendragon Group Full time

Unlock Your Potential as a Workshop Supervisor

We are seeking a highly skilled and experienced Workshop Supervisor to join our team at Pendragon Group. As a key influencer, you will work closely with both the Service Reception and Parts Teams to drive productivity and efficiency in our workshop.

Key Responsibilities:

  • Manage and allocate technician time to optimize job completion and minimize downtime.
  • Ensure compliance with OEM warranty procedures and maintain accurate records.
  • Identify training needs and develop strategies to improve technician skills.
  • Lead by example to deliver exceptional customer service and maintain a positive work environment.

Requirements:

  • Proven experience in a service department within the motor industry.
  • Strong understanding of systems and processes, with excellent planning and organizational skills.
  • Confident communication and interpersonal skills, with the ability to build rapport with colleagues and customers.
  • Able to negotiate and influence situations to achieve desired outcomes.

About Pendragon Group:

We are a dynamic and fast-paced organization that values collaboration and innovation. Our team is passionate about delivering exceptional customer experiences and driving business growth. If you are a motivated and talented individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

Why Join Pendragon Group?

We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement. Our team is diverse and inclusive, and we welcome applications from candidates from all backgrounds and communities.

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