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Refugee Resettlement Specialist

2 months ago

Liverpool, United Kingdom New Start Full time
About the Role

We are seeking a highly skilled and compassionate Refugee Resettlement Specialist to join our team at New Start. As a key member of our organization, you will play a vital role in promoting the integration and future resettlement of refugees into UK society.

Key Responsibilities
  • Conduct thorough assessments of service user needs to identify and allocate suitable accommodation within our scheme.
  • Develop and implement personalized service plans to address the unique challenges faced by refugees, including benefit assistance, registration with Universal Job match, and access to ESOL courses.
  • Provide intensive support to service users, focusing on advocacy, signposting, and referrals to other agencies or bodies as needed.
  • Work closely with service users to develop Personal Integration Plans, including temporary settlement and future resettlement goals.
  • Assist service users in seeking volunteering opportunities, training, and work-related learning experiences to enhance their employability.
  • Offer specialist advice on housing options and welfare rights to vulnerable or complex-needs refugees.
  • Collaborate with external agencies to ensure the delivery of inclusive services in areas such as employment, health, housing, welfare, money management, and education.
  • Support service users with Family Reunion and Travel Document applications as required.
  • Monitor and evaluate service delivery through effective casework management and recording.
  • Provide briefing sessions to groups of service users as needed.
  • Offer advice and information to service users in their first language, utilizing interpreters and adhering to good practice standards.
  • Manage and maintain service user files, ensuring all relevant documentation is completed to the highest standards.
  • Initiate and carry out regular case reviews to ensure refugees are on track to achieve their potential.
What We Offer
  • A competitive salary of £
  • A contributory pension scheme.
  • 22 days annual leave.
  • An online bespoke Mandatory training package.
  • A range of learning and development opportunities.
  • Medicash enrolment after successful completion of probationary period.
Requirements
  • A minimum of 1 year's experience in a similar post supporting asylum seekers and/or refugees.
  • An NVQ Level 3 in Housing/Health and Social Care or an equivalent qualification.
  • Excellent time management skills, with the ability to manage a caseload and coordinate time effectively.
  • A full UK driving licence and access to a vehicle for regular travel to tenants' properties.

This post is subject to enhanced DBS criminal record disclosure.