Claims Operations Director

6 days ago


Bristol, Bristol, United Kingdom Hays Legal Full time

Hays Legal is a leading international law firm looking for a Head of Claims Operations to join their vibrant Insurance Group in Bristol.

Company Overview

The company has a well-established client base and provides an outsourced managed claims handling service for leading professional indemnity insurers. The team adjusts claims made against professionals on behalf of leading insurers, acting under delegated authority levels for pre-litigated matters from first notification of loss to resolution.

The company's Claims Handling Department provides significant value to the wider law firm through the provision of referrals and is an important aspect of the firm's insurance business and future strategy.

Salary & Benefits

This role comes with a competitive salary, along with a range of benefits including dental and medical insurance, income protection, gym memberships, and more. The company also offers a hybrid working policy, allowing you to work remotely from home for part of the week.

Job Description

You will be responsible for leading the Insurance Claims team, providing expertise and guidance to ensure effective claims handling. Your previous experience in an Insurance Claims operational leadership role and knowledge of working in a regulated environment are essential for this position.

You will have a sound understanding of compliance and be able to apply this knowledge in a real-world setting. Additionally, you will need to have a legal or insurance qualification or similar level of relevant experience.

  • Previous experience in an Insurance Claims operational leadership role.
  • Experience of working within an Insurance Claims environment.
  • A legal or insurance qualification or similar level of relevant experience.
  • A sound understanding of working in a regulated environment and the importance of compliance.
What You'll Get

In addition to the competitive salary and benefits package, you will have access to a wide range of the firm's benefits, including the Cycle to Work Scheme and modern offices in central Bristol.

About Us

Hays Legal acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept our T&C's, Privacy Policy, and Disclaimers which can be found at hays.co.uk.



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