IT Support Specialist

20 hours ago


Cranleigh, Surrey, United Kingdom MaxAd Fixed Fee Recruitment Full time £28,000 - £35,000

We are seeking a skilled IT Support Specialist to join our team in the South of England. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.

The ideal candidate will have excellent communication skills, both written and oral, and be able to work well under pressure in a fast-paced environment. A passion for IT and technology is essential, as well as experience with Microsoft operating systems (Windows 7/8/10/11/Server OS), Office 365 and cloud-based solutions.

The salary for this role is estimated at £30,000 - £38,000 per annum, depending on experience. In addition to a competitive salary, we offer a full UK driving licence as a requirement for the position. The successful candidate will also receive full training if required.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and on-site visits.
  • Diagnose and resolve technical issues with computer hardware and software.
  • Work closely with other team members to ensure seamless delivery of services.
  • Evaluate the priority of job requests and escalate issues when necessary.
  • Produce and contribute to technical documentation.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • Minimum 2 years' experience in a similar role.
  • Excellent communication and problem-solving skills.
  • Able to travel across the south-east region.


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