Healthcare Quality Assurance Specialist

3 weeks ago


Harlow, Essex, United Kingdom Core System Full time

About Lloyds Clinical

Lloyds Clinical is a leading provider of clinical homecare services, supporting over 100,000 patients across the UK. We work in collaboration with the NHS, pharmaceutical companies, and private medical insurers to deliver exceptional patient care.

As a Patient Safety and Complaints Improvement Officer, you will play a crucial role in ensuring the highest standards of patient safety and quality care. This includes conducting thorough investigations into patient complaints and low-level incidents, working closely with internal and external stakeholders to identify root causes and implement corrective actions.

The ideal candidate will have a Level 3 qualification in healthcare or a related field, with proven experience in incident investigations and patient safety within healthcare environments. Familiarity with regulatory bodies such as the MHRA, GPhC, and CQC is also essential.

We offer a competitive salary of £40,000 - £50,000 per annum, depending on experience, plus a range of benefits including 25 days annual leave, a company bonus scheme, and outstanding training and development opportunities.



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