Digital Transformation Lead

4 days ago


Milton Keynes, United Kingdom Wild Recruitment Full time
Digital Engagement & Content Supervisor Opportunity

Are you a strategic leader looking to drive impactful service improvements and enhance user experiences? We're seeking a Digital Engagement & Content Supervisor to manage our multi-channel inquiry service with a digital-first approach.

About the Role
  • Lead and inspire a talented team to deliver top-notch digital support.
  • Oversee and update our digital support and training tools, ensuring they're easy-to-use, current, and valuable.
  • Use data insights to find ways to boost efficiency, streamline processes, and improve service.
  • Keep projects on track and create engaging content to enhance user engagement.
  • Work within a flexible schedule to ensure consistent support for our users.

This is an exciting opportunity to be a key player in our organisation's digital transformation journey, establishing a reputation for high-quality service that reflects our commitment to our community.

What You'll Bring
  • Strong leadership and project management skills.
  • Ability to develop and oversee impactful digital content.
  • Proven track record in using data to drive continuous improvements.
  • Excellent communication skills.
  • Comfortable working with varying responsibilities and schedules.
Benefits

We offer a comprehensive benefits package, including:

  • 24 days annual leave + bank holidays.
  • A strong pension plan.
  • Health and dental plans.
  • Hybrid work options for a balanced life.

Salary: £36,895. If you are a strategic thinker with a passion for process improvement and team leadership, apply through Wild Recruitment to seize this exceptional opportunity and make a meaningful impact.



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