Student Liaison Coordinator

23 hours ago

Birmingham, Birmingham, United Kingdom Insignis Talent Full time
Job Title: Student Liaison

Job Summary:

We are seeking a highly organized and communicative Student Liaison to join our team. The successful candidate will be responsible for maintaining delivery and recruitment information for STW managed learners, working closely with the STW Account Lead and STW Technical Lead, and liaising between Make UK and third-party providers to ensure the off-the-job and on-the-job elements of the learning process meet the identified programme and/or Apprenticeship Standard.

Key Responsibilities:

  • Be the Admin point of contact and main liaison between Make UK, STW, the apprentices/learners and third-party providers.
  • Manage and report on the achievement of learners to meet the 'Individual's learning Agreement' targets.
  • Provide learners, colleagues and STW with timely, accurate and constructive feedback on learners' achievement, progress and areas for development that aids the learner's progress.
  • Support Student Data Manager with SFA requirements
  • Registration and Certification of NVQ Candidates
  • Liaise and collate appropriate management data for STW and Learners.
  • Building and developing client relationships
  • Offer the highest levels of customer service to clients and staff
  • Respond to emails in an appropriate time frame
  • Production of letters, emails, memos, minutes, arranging meetings, scheduling diaries etc.
  • Working effectively as a member of the team ensuring that efficient handover of information is related between colleagues.
  • Ensuring that accounting procedures are adhered to and liaise with the accounts department (if appropriate).
  • Carry out 1st year learners ILA reviews at Make UK and at client's site.
  • Support with STW EPA arrangements, invigilating, tracking and closures.
  • Support with STW on site activities regarding customer support.
  • Act as Admin support for wider Apprenticeship and skills if required.
  • Support with Enrolment of Learners.
  • Carrying out any other reasonable duties upon request.

Requirements:

  • Full driving license, vehicle access (some travel will be required to STW sites)
  • Microsoft Teams, Word, Outlook, Excel, (PowerPoint an advantage)
  • MIS experience (Compass Suite advantageous)
  • Electronic diary management.
  • Training provider data process requirements
  • Building client relationships
  • Commercial awareness of client base

Benefits:

  • 25 Days Annual Leave, plus bank holidays
  • Christmas Period Shutdown
  • 4-8% pension contribution
  • Life Assurance
  • Health Cover
  • Enhanced Maternity/Paternity
  • High Street Discounts
  • Long Service Awards
  • Volunteering Opportunities

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