Front of House Hospitality Specialist

3 weeks ago


Hounslow, Greater London, United Kingdom Splendid Hospitality Group Full time
F&B Services Assistant

Splendid Hospitality Group is looking for a talented and enthusiastic individual to join our team as a F&B Services Assistant. In this role, you will be responsible for delivering exceptional food and beverage services to our residents, ensuring that every interaction is nothing short of exceptional.

About the Position

As a F&B Services Assistant, you will work closely with our kitchen and reception teams to ensure that all food and beverage services are delivered seamlessly. You will be responsible for maintaining high standards of customer service, responding promptly to resident queries and concerns, and taking ownership of any issues that may arise.

This is an exciting opportunity to develop your skills and experience in food and beverage services, working in a fast-paced environment where no two days are ever the same.

Key Responsibilities
  • Deliver exceptional food and beverage services to residents, responding promptly to queries and concerns
  • Maintain high standards of cleanliness and hygiene in all food and beverage outlets
  • Work closely with the kitchen and reception teams to ensure seamless delivery of food and beverage services
  • Handle guest complaints and issues in a professional and efficient manner
  • Assist with daily tasks such as cleaning, restocking, and setting up
Benefits
  • A competitive hourly rate: £11.94
  • Generous holiday entitlement: 28 days (pro rata for part-time)
  • Pension scheme: automatic enrolment
  • Staff discounts: heavily discounted hotel stays and food & beverage offers
  • Employee assistance programme: 24/7 support for you and your family


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