Business Systems Analyst

2 weeks ago


London Area, United Kingdom Eames Consulting Full time

Technical Business Analyst Role

We are seeking a skilled Technical Business Analyst to join our client's centralised change function in the General Insurance domain.

This is an opportunity to work with various business units on system-specific change, system implementations, enhancements, and data analytics in aid of improving customer experience.

Key Responsibilities:

  • Work with customer-facing platforms, claims handling, and data management.
  • Deliver user stories in an Agile framework.
  • Collaborate with engineering development and support teams.
  • Travel to the London office on a weekly basis.

Requirements:

  • Experience working in the General Insurance domain.
  • Deep understanding of the insurance lifecycle, customer journey, and Insurance terminology.
  • Customer-centric experience.
  • Experience working with a variety of delivery models, including Scrum, Kanban, Waterfall.

This is a hybrid position, requiring weekly travel to the London office.



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