Automotive Service Consultant
4 weeks ago
Service Advisor Role Overview
We are seeking a skilled Service Advisor to join our team at Stratstone Porsche Bolton. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our customers' vehicles are serviced to the highest standards, and meeting sales targets.
Key Responsibilities:
- Provide estimates for work and book in service and repair work for our customers' vehicles
- Advise on a recommended course of action to our customers and accurately invoice for any work carried out
- Keep our customers fully informed of all available extras, accessories, and value products, while maximizing the opportunity to upsell
Requirements:
- Must hold a full UK manual driving licence
- Background in customer service and an interest in the automotive industry, whether above or below the bonnet
- Flawless organisation skills and confidence with using computer systems
- Experience of sales, with the ability to maintain customer service levels while meeting KPIs and deadlines in a fast-paced environment
- Dedication to providing an incredible service, with a passion for making our customers happy
About Pendragon Group
Pendragon Group is a leading luxury automotive retailer, dedicated to providing an unparalleled premium experience for our customers. We are committed to empowering our Associates to bring out the best in themselves and others, and to driving beyond the possible.
Why Join Us?
We are an equal opportunities employer and welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills, and talent potential that we are looking for, then get in touch. We are committed to diversity and inclusion and believe that it is the key to our success.
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