Senior Business Operations Manager

2 weeks ago

London, Greater London, United Kingdom TPN Recruitment Full time

Founded in 2015, our client has emerged as a leading payment service provider dedicated to serving the unique needs of enterprise-level cross-border e-commerce merchants globally.

As Senior Business Operations Manager, you will drive strategic initiatives and ensure operational excellence by acting as a critical partner to the senior leadership team. This role serves as a bridge between executive management and the wider organization, facilitating effective communication and alignment across all levels.

The ideal candidate will leverage their bilingual skills in Mandarin and English to navigate cross-cultural dynamics, enhance stakeholder relations, and support the company's growth via exceptional program management.

  • Serve as liaison with staff, executives, senior leaders, and CEO regarding project updates, proposals, and planning.
  • Assist and communicate with executives in decision-making, program management, and initiative implementation.
  • Develop and build on relationships with all employees for increased efficiency and responsiveness of existing operations, and help define new operational strategies by working with CEO and other executives on special projects.
  • Monitor and report on key performance indicators and metrics.
About The Desired Candidate
  • 4-7 years of relevant and progressive work experience in a business role, preferably with the payment services or fintech industry.
  • Solid experience in project management, strategic planning, and stakeholder engagement.
  • Strong project-reporting skills, with a focus on interdepartmental communications.
  • Experience in planning and leading strategic initiatives.
  • Experience in data analysis and budget management.
  • Consulting experience, with a focus on operations management.
  • Proven success in a project coordination role.

We estimate the salary for this position to be around $120,000 - $180,000 per year, depending on experience and location.

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