Customer Experience Coordinator

2 days ago


Wednesbury, Sandwell, United Kingdom The Rank Group Full time

Discover a fantastic opportunity to thrive in one of our vibrant Mecca venues, offering an exceptional customer experience.

About the Role:

Company Overview

As a leading operator of bingo clubs in the UK, we strive to provide unparalleled great-value food, drink, and live entertainment. Our Mecca venues are at the heart of the community, fostering unforgettable experiences for customers.

Salary and Benefits

We offer a competitive salary of £24,000 - £30,000 per annum, plus additional benefits that make a real difference to your life.

  • Paid breaks
  • Industry-leading Employee Rewards platform
  • 50% discount across food and soft drinks
  • Uniform provided
Job Description

Our Team Leaders are trained to deliver exceptional service, ensuring every customer has a memorable experience. We're seeking adaptable, caring, and hardworking individuals who can lead by example, foster a fun environment, and exceed customer expectations.

Required Skills and Qualifications

To succeed in this role, you'll need:

  • Good communication skills
  • A high level of attention to detail
  • A smile for everyone
Becoming Part of Our STARS Team

You'll be a natural fit for our STARS values: Service, Teamwork, Ambition, Responsibility, and Solutions. As a Team Leader, you'll embody these values, driving excitement and entertainment to our customers and communities.



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