Customer Service and Sales Account Manager

3 weeks ago


Pontefract, United Kingdom Clearly Automated Full time
About the Role

We are seeking a highly organized and proactive individual to join our team as a Sales and Customer Service Liaison. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Manage all incoming client enquiries, discussing requirements and providing information to clients
  • Input client details into our CRM system and schedule appointments with our engineers
  • Liaise with our team to ensure client requirements are met and project specifications are accurate
  • Place orders with our distributors, file purchase orders, and collect sales figures
  • Support the creation and execution of sales campaigns using Act
  • Generate reports for the managing director, suppliers, and manufacturers
  • Collect employee time sheets and allocate time to Master project folder
  • Collect employee expenses and report to the managing director
  • Provide administrative support to our lighting and blind expert
  • Create Lutron HomeWorks databases and produce quotes for lighting control and blinds
Requirements
  • Excellent telephone manner and organized approach to deal with enquiries
  • Previous office experience and use of CRM systems or similar admin databases
About Us

Clearly Automated is a leading provider of home automation, smart home, multi-room audio and video, intelligent lighting, and home cinema installation solutions. Our team of experts is dedicated to delivering exceptional customer service and providing innovative solutions to enhance our clients' lives.



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