Portfolio Management Specialist
2 days ago
We are seeking an experienced Tenant Care Coordinator to join our team in Kent, Canterbury, Surrey area. This is a part-time position with flexibility on exact working days/hours for the right candidate.
Key Responsibilities:Salary: £28,000 - £38,000 per annum (dependent on experience)
- Day-to-day management of tenants, including addressing inquiries, concerns, and complaints.
- Coordination of property maintenance and repairs, ensuring timely resolution and compliance with safety standards.
- Evaluation of properties to ensure they meet necessary compliance requirements.
- Handling day-to-day tenant issues and grievances.
- Providing regular feedback and updates to clients on their property assets and tenant satisfaction.
- Reviewing rental rates and making recommendations for adjustments as needed.
- Facilitating the re-letting process for vacant properties.
- Conducting regular property inspections to assess condition and identify any maintenance or safety concerns.
- Annual performance bonus scheme.
- 25 days annual leave plus 1 day to celebrate your birthday.
- Vitality Health Membership.
- Flexible working through our 'Flexible Advantage' supporting working families & your work/life balance.
- Pension Scheme via The Peoples Pension.
- Life insurance (4x Base Salary).
- Free on-site parking in non-city centre offices.
- Cycle to work scheme.
- 26 Weeks paid Maternity Leave.
- 2 Weeks paid Paternity Leave.
- BHN Extras - provides discounted gift cards for hundreds of popular retailers.
- Electric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years' service.
- Sabbatical Policy effective at 3 years' service.
- Professional development - paid study leave.
- Military service paid leave (7.5 days per year).
- Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support.
- Company-wide events and office socials throughout the year.
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