Portfolio Management Specialist

2 days ago


Leatherhead, Surrey, United Kingdom Dalcour Maclaren Full time
About Our Opportunity

We are seeking an experienced Tenant Care Coordinator to join our team in Kent, Canterbury, Surrey area. This is a part-time position with flexibility on exact working days/hours for the right candidate.

Key Responsibilities:

Salary: £28,000 - £38,000 per annum (dependent on experience)

  1. Day-to-day management of tenants, including addressing inquiries, concerns, and complaints.
  2. Coordination of property maintenance and repairs, ensuring timely resolution and compliance with safety standards.
  3. Evaluation of properties to ensure they meet necessary compliance requirements.
  4. Handling day-to-day tenant issues and grievances.
  5. Providing regular feedback and updates to clients on their property assets and tenant satisfaction.
  6. Reviewing rental rates and making recommendations for adjustments as needed.
  7. Facilitating the re-letting process for vacant properties.
  8. Conducting regular property inspections to assess condition and identify any maintenance or safety concerns.
Benefits:
  • Annual performance bonus scheme.
  • 25 days annual leave plus 1 day to celebrate your birthday.
  • Vitality Health Membership.
  • Flexible working through our 'Flexible Advantage' supporting working families & your work/life balance.
  • Pension Scheme via The Peoples Pension.
  • Life insurance (4x Base Salary).
  • Free on-site parking in non-city centre offices.
  • Cycle to work scheme.
  • 26 Weeks paid Maternity Leave.
  • 2 Weeks paid Paternity Leave.
  • BHN Extras - provides discounted gift cards for hundreds of popular retailers.
  • Electric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years' service.
  • Sabbatical Policy effective at 3 years' service.
  • Professional development - paid study leave.
  • Military service paid leave (7.5 days per year).
  • Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support.
  • Company-wide events and office socials throughout the year.

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