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Residential Community Manager
2 months ago
Churchill Estates Management Ltd is seeking a highly skilled and experienced Residential Community Manager to join our team at Charrington Lodge, a stunning new development of 26 retirement apartments.
Key Responsibilities:
- Manage the day-to-day operations of the lodge, ensuring a high level of customer service and satisfaction.
- Coordinate activities and events for residents, promoting a sense of community and social interaction.
- Administer the maintenance of the property, including managing contractors and ensuring compliance with health and safety regulations.
- Liaise with residents, contractors, suppliers, and internal colleagues to resolve issues and provide a first-class service.
- Report to the Area Manager, providing regular updates and insights into lodge operations.
About You
We are looking for an individual with a passion for excellent customer service, a friendly and outgoing personality, and a love of working with people. You will have experience in a similar background, such as retirement living, social housing, hospitality, or uniformed services. You will be an accomplished administrator, computer literate, and proficient in Microsoft Office applications.
What We Offer
- Annual holiday entitlement of 24 days + Bank Holidays
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Professional development and qualifications
- Thorough induction and ongoing training
Our Company Values
We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, committed to providing a first-class service to our residents. Our company values are TORCH: Trust, Openness, Respect, Communication, and Honesty.
