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Guest Communication Supervisor
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London, Greater London, United Kingdom The Peninsula London Full timeGuest Communication SupervisorThe Peninsula London is seeking a highly skilled Guest Communication Supervisor to join our team. As a key member of our Guest Communications Team, you will play a vital role in providing exceptional service to our guests, ensuring their needs are met and exceeded.Key Responsibilities:Lead and manage a team of Guest...
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London, Greater London, United Kingdom The Peninsula London Full timeGuest Communication SupervisorThe Peninsula London is seeking a highly skilled Guest Communication Supervisor to join our team. As a key member of our Guest Communications Team, you will play a vital role in providing exceptional service to our guests, ensuring their needs are met and exceeded.Key Responsibilities:Lead and manage a team of Guest...
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Guest Communication Supervisor
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London, Greater London, United Kingdom The Peninsula London Full timeGuest Communication SupervisorThe Peninsula London is seeking a highly skilled Guest Communication Supervisor to join our team. As a key member of our Guest Communications Team, you will play a vital role in providing exceptional service to our guests, ensuring their needs are met and exceeded.Key Responsibilities:Lead and manage a team of Guest...
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London, Greater London, United Kingdom The Peninsula London Full timeGuest Communication SupervisorThe Peninsula London is seeking a highly skilled Guest Communication Supervisor to join our team. As a key member of our Guest Communications Team, you will play a vital role in providing exceptional service to our guests, ensuring their needs are met and exceeded.Key Responsibilities:Lead and manage a team of Guest...
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Guest Communication Supervisor
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London, Greater London, United Kingdom The Peninsula London Full timeGuest Communication SupervisorThe Peninsula London is seeking a highly skilled Guest Communication Supervisor to join our team. As a key member of our Guest Communications Team, you will play a vital role in providing exceptional service to our guests, ensuring their needs are met and exceeded.Key Responsibilities:Lead and manage a team of Guest...
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Guest Communication Supervisor
1 month ago
The Peninsula London is seeking a highly skilled Guest Communication Supervisor to join our team. As a key member of our Guest Communications Team, you will play a vital role in providing exceptional service to our guests, ensuring their needs are met and exceeded.
Key Responsibilities:- Lead and manage a team of Guest Communications Executives to deliver high standards of service and achieve commercial goals.
- Develop and implement strategies to enhance guest satisfaction, loyalty, and retention.
- Collaborate with other departments to ensure seamless communication and service delivery.
- Monitor and analyze guest feedback to identify areas for improvement.
- Ensure compliance with company policies and procedures.
- Minimum 1 year of experience in a similar role within Front Office or Reservations in a Luxury Hotel environment.
- Excellent communication and interpersonal skills.
- Strong leadership and team management skills.
- Ability to work effectively in a fast-paced environment.
- Fluent English communication proficiency.
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
The Peninsula London is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.
