Commercial Technical Support Specialist

2 days ago


Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full time
Job Title: Commercial Technical Support Specialist

Mitsubishi Electric offers a competitive salary of $85,000 - $115,000 per year, depending on experience and qualifications.

About Mitsubishi Electric:

We are a global leader in the manufacturing industry, dedicated to delivering cutting-edge products and services that meet the evolving needs of our customers.


Job Overview:

The Commercial Technical Support Specialist is a key member of our commercial sales network, providing technical support and guidance to customers across various regions.

This role requires strong analytical skills, attention to detail, and the ability to communicate complex ideas effectively.

The ideal candidate will have a degree in Mechanical Engineering or a related field and at least 3 years of experience in a technical support role.

Responsibilities include managing local pre-sales technical inboxes, producing accurate quotations, and collaborating with regional teams to resolve customer queries.

You will also be responsible for identifying opportunities to improve processes and systems, ensuring compliance with LES values and standards.

The successful candidate will contribute to the development of innovative solutions, drive business growth, and deliver exceptional customer experiences.


Skills and Qualifications:
  • Degree in Mechanical Engineering or a related field.
  • At least 3 years of experience in a technical support role.
  • Excellent analytical and communication skills.
  • Ability to work in a fast-paced environment.
  • Strong attention to detail and organizational skills.

Benefits:
  • A generous annual leave allowance of 25 days, increasing by one day per year until 27 days.
  • Flexible working options, including hybrid working arrangements.
  • A comprehensive pension scheme.
  • Life assurance and group income protection scheme.
  • Private medical, dental insurance, and cash plan scheme.

Equality and Diversity:

Mitsubishi Electric is committed to creating a diverse and inclusive workplace, promoting employee diversity through various measures.



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