Reception Manager Position
4 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Reception Manager to lead our reception team at Medicus Health Partners. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the reception area, ensuring that all tasks are completed efficiently and effectively.
Main Responsibilities:
- Manage the reception team, ensuring that all staff members are trained and equipped to provide excellent patient care.
- Oversee the smooth running of the reception area, including managing patient flow, handling phone calls and emails, and maintaining accurate records.
- Develop and implement effective systems and processes to improve patient satisfaction and experience.
- Collaborate with other teams to ensure seamless communication and coordination.
- Provide exceptional customer service to patients, carers, and other stakeholders.
About Us:
Medicus Health Partners is a leading provider of healthcare services, delivering high-quality care to over 93,000 patients across nine locations. We are committed to providing a supportive and inclusive work environment, where our staff can thrive and grow.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
- The chance to make a real difference in the lives of our patients and communities.
Requirements:
- GCSE English, Maths (C or above) and at least two others.
- Experience of leading/managing a team.
- Experience of working with the general public.
- Experience of administrative duties.
- Experience of working in a GP setting.
How to Apply:
If you are a motivated and experienced Reception Manager looking for a new challenge, please submit your application, including your CV and a covering letter, to [insert contact details].
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