Healthcare Support Specialist

1 day ago


Bedford, Bedford, United Kingdom Transformation Unit Full time

**Job Title:** Healthcare Support Specialist

**Location:** Bedford, HUC (Technology House)

**Job Type:** Permanent, Part-time (20 hours/week)

We are seeking a skilled professional to provide essential medical advice and support to our communities. As a key member of the Transformation Unit, you will play a vital role in managing urgent and non-urgent cases, utilizing NHS Pathways Software to assess patient conditions and direct them to appropriate healthcare services.

Key Responsibilities:

  • Manage urgent and non-urgent cases, providing clear guidance to patients.
  • Utilize NHS Pathways Software to assess patient conditions and direct them to appropriate healthcare services.
  • Develop advanced listening and probing skills through comprehensive training, ensuring seamless patient signposting.

Benefits:

  • Award-winning Team: Join a supportive environment where colleagues become like family.
  • Comprehensive Training: Enjoy free, 6-week full-time training to equip you with the necessary skills to excel in your role.
  • Estimated Salary: £11.44 - £15.03 per hour

Requirements:

  • Prior customer service experience.
  • Reside within a 60-minute commute from Bedford.
  • Right to work in the UK.
  • Ability to commit to 6 weeks of full-time training (Monday-Friday, 9am-5pm).


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