Technical Operations Support Professional

2 days ago


Sheffield, Sheffield, United Kingdom City & Guilds Full time
About the Role:
We are seeking an experienced Technical Operations Support Professional to join our dynamic Centre Operations team in Wakefield. This exciting opportunity allows you to leverage your technical expertise to drive business success and deliver high-quality services to our customers.

Key Responsibilities:
• Collaborate with the Centre Operations team to develop and implement process improvements
• Provide technical support on system resolutions, data issues, and service queries
• Identify and troubleshoot technical issues to minimize downtime and maximize efficiency

Requirements:
• Bachelor's degree in Computer Science, Information Technology, or related field
• 2+ years of experience in technical operations or a related field
• Excellent technical knowledge and problem-solving skills
• Strong communication and collaboration abilities

About City & Guilds:
As a leading provider of vocational education and training, we have a strong commitment to delivering high-quality services to our customers. Our Centre Operations team plays a critical role in ensuring the smooth delivery of our services, and we are looking for a skilled Technical Operations Support Professional to join our team.

Salary and Benefits:
The salary for this role is £35,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including a pension scheme, life insurance, and access to training and development opportunities.

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