Technical Support Role

3 weeks ago


London, Greater London, United Kingdom Get Staffed Online Recruitment Limited Full time
Technical Support Role

We are seeking a highly skilled Technical Support Specialist to join our team in the City of London. As a key member of our technical support team, you will be responsible for delivering high-quality support and maintenance services to our clients.

The successful candidate will have a strong background in ITIL and excellent problem-solving skills, with a proven ability to troubleshoot complex technical issues. You will also have working knowledge of a range of technologies, including deployment services, IPv4 networks, and audiovisual equipment.

This is a permanent, full-time position that offers a competitive salary of £42,000 - £50,000 per annum, depending on experience. The role involves regular commutes to Central London and Watford areas, as well as occasional out-of-hours work.

Key responsibilities include:

  • Troubleshooting complex technical issues
  • Providing technical support and maintenance services
  • Creating support documentation

In addition to your technical skills, you will also need to possess excellent communication and interpersonal skills, as well as a customer-focused attitude.

Our client is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all applicants and employees.

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