Exempt Accommodation Reviewing Officer
1 day ago
We're looking for an Exempt Accommodation Reviewing Officer to join our team at Semester. As a key member of our Housing Benefit / Financial Assessment structure, you'll play a vital role in reviewing the Housing Benefit of our existing and potential new caseload of supported (exempt) accommodation tenants and providers.
About the JobThis is a hybrid role that offers flexibility in terms of working arrangements. The ideal candidate will have a good understanding of housing benefit subsidy rules and be able to review, scrutinise, and assess existing caseloads as well as new claims and change of address applications.
Key Responsibilities- Review and assess Housing Benefit claims, including exempt accommodation
- Work closely with the Fraud Investigator and Housing Reviewing Officers and Inspector
- Answer members' enquiries and complaints, as well as reconsiderations and appeals
To be successful in this role, you'll need:
- A strong track record of assessing Housing Benefit claims, including exempt accommodation
- Experience of continuous performance improvement for a financial assessment service
- A good understanding of eligible rent, service charges, and company accounts
- Experience in dealing with complaints, reconsiderations, and members' enquiries
As a member of our team, you'll enjoy:
- Free on-going training opportunities
- Competitive rates of pay
- In-house payroll providing weekly payments and support
- Enhanced DBS completed
Estimated Salary: £28,000 - £30,000 per annum
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