IT Service Desk Analyst

4 days ago


Darlington, Darlington, United Kingdom Redde Northgate plc Full time

About the Role

We have an exciting opportunity for a highly motivated and customer-focused Service Desk Analyst to join our IT Service Desk Team.

As an experienced IT professional, you will be responsible for providing first-line IT support to our end-users, ensuring efficient handling and documentation of customer contacts, and providing timely diagnoses and resolutions to ensure exceptional service delivery.

You will be working out of our Darlington office, where you will be supporting with onsite desk support and ad-hoc duties when required.

About You

We are looking for a "Can Do" attitude and a passion for providing excellent customer service. You should be able to take a logical approach to fault finding and problem resolution, and be confident in engaging and challenging across all levels.

About Us

ZIGUP is a leading integrated mobility solutions provider, trusted by many of the UK's leading insurance and leasing companies, fleet operators, OEMs, and blue-chip corporates.

Our purpose is to keep customers moving, smarter.



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