Restaurant Operations Manager
7 days ago
About Us
George's Tradition is a renowned food service provider, committed to delivering exceptional customer experiences and high-quality cuisine.
The Role
We are seeking an experienced Restaurant Operations Manager to join our team at Chilwell, Nottingham. As a key member of our management team, you will be responsible for the day-to-day operations of the site, including ordering, forecasting, quality control, and staff development.
Your Responsibilities
You will oversee the management of the site, ensuring seamless delivery of our brand promise to customers. This includes:
- Managing staff performance and providing coaching and training to ensure excellence in customer service and food quality
- Maintaining high standards of hygiene and health and safety
- Controlling costs and managing inventory effectively
- Collaborating with the kitchen team to develop menus and promotions that meet customer demand
- Conducting regular audits and implementing process improvements to drive efficiency and profitability
Your Background
To succeed in this role, you will need:
- A minimum of 1 year's experience in a hospitality or catering environment, preferably in a supervisory or management capacity
- Proven track record of delivering excellent customer service and driving sales growth
- Strong communication and leadership skills, with the ability to motivate and inspire your team
- Familiarity with food safety and hygiene procedures, as well as relevant legislation
- Ability to work collaboratively with colleagues and external partners to achieve business objectives
What We Offer
In return for your expertise and dedication, we offer a competitive salary package, including:
- An estimated salary range of £25-£28k per annum, depending on experience
- Monthly and quarterly bonuses based on individual and team performance
- 28 days' holiday (pro-rata'd where appropriate) and flexible working arrangements
- Ongoing training and development opportunities to support your career progression
- A comprehensive benefits package, including meals on shift and full uniform provided
Why Join Us?
At George's Tradition, we pride ourselves on creating a positive and supportive work environment, where everyone has the opportunity to grow and succeed. If you're passionate about delivering exceptional customer experiences and driven to succeed in a fast-paced environment, we'd love to hear from you.
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